Contact Center Bot

Go one step further and give your Customer Service team the power to automate daily workflows by integrating their favorite tools with our Contact Center Bot. Maximize your productivity with airSlate.
Try automation, it’s free!
Please note: Contact Center Bot is not available yet.

This integration is still in development and will be added as soon as possible. Contact us for more status updates.

Meanwhile, you can automate your workflows using 100+ no-code bots currently available in airSlate.

Optimize, control, and observe all of your work within one unified digital Workspace with airSlate

Optimize, control, and observe all of your work within one unified digital Workspace with airSlate. Get access to a platform that takes the best RPA practices and uses them to create highly effective workflow automation. Keep it smart with the Contact Center Bot.I Take full control over your workflows, no matter how unpredictable or complex they might be. Embrace the power of an agile workflow automation platform — airSlate. It’s loaded with the best features like the Contact Center Bot for routing data.
What the Contact Center Bot does
Use the Bot to build productive, automated workflows, that any employee can create and manage by themselves. Configuring the Bot is simple and only takes a few minutes. Simplify data routing processes.
When to use the Contact Center Bot
Use the Bot to automate workflows, even the most complex ones. With airSlate, a powerful workflow automation platform, eliminate tedious tasks, freeing employees to focus on higher-value work. Business process automation tools are a great way to show your team that your company is moving in the right direction.

Get your automated workflows up and running in minutes with the Contact Center Bot. No coding required.

picture-1
Step 1
Install and configure the Bot
Select the Contact Center Bot from the library of automation and integration Bots. Try searching by name or browsing the Bot categories. Add the Contact Center Bot to your workflow and start configuring it without coding or APIs.
picture-2
Step 2
Add simple “if-this-then-that” logic
Add conditions that define how and when the Contact Center Bot will run. Conditions can be based on data, dates, names, and user roles. Once the bot is enabled, run the workflow and observe the Contact Center Bot in action.
texture 1texture 2texture 3

Install Contact Center Bot to automate your workflow

How to use the Contact Center Bot

Most workflow automation providers don't satisfy user targets with regard to their nature and extra needs. airSlate is extremely unique. Making use of it, you'll be able to work together with many instruments just like the Contact Center Bot and enhance routine steps.How to integrate bots into contact center.

Set up your automated workflow in just a few clicks:

  • 1. Log in to your secured airSlate Workspace or add the new one.
  • 2. Build a new Flow and include at least one Document Flow. How to integrate bots into contact center.
  • 3. Press the Bots icon to find the Contact Center Bot. Call center bots.
  • 4. Next, select Settings and choose both General and Advanced.
  • 5. Double-check its settings and ensure it’s the suitable Bot for the task you need done. Call center bots.
  • 6. Press Apply setup to accomplish the settings.

Don’t delay anymore, get full use of the easy-to-configure Contact Center Bot for streamlining your complex business processes, increasing efficiency, improving user experience and reducing costs .How to integrate bots into contact center.

How to set up and put into action Contact Center Bot into the work-flow

No-computer code automation signifies a whole new strategy in running a business method administration. Now, any business, regardless of size and sector, can remove the most repeated and admin tasks. Minimize fees, save your time, and increase productiveness. Throw away the superstition that you desire a fortune or numerous years of encoding experience to systemize processes. With airSlate, everything is much simpler. The all-in-one platform permits you to perform any work-flow, although Crawlers dominate handbook obligations. Take advantage of processes that run live without the need of human treatment and feel self-confident realizing documents and data files are increasingly being directed among techniques and consumers 24 hours a day.
Find out how simple it is to try using the Contact Center Bot and put into action it into the Stream non-problematic:
  1. Log on for your profile. In the event you don't have one nevertheless, create an account one.
  2. Begin configuring your Stream or produce a fresh one.
  3. Check out the Crawlers section and judge the Contact Center Bot from your dropdown listing.
  4. Map out career fields and modify the adjustments for your goals.
  5. Establish execution problems to indicate when you want the Bot to do something.
  6. Take advantage of Advanced adjustments to protect particular needs without the need of making use of more instruments and options.
  7. Click on Use set up and go on to the exam work.
  8. Produce a Flow and spread your Stream.
In addition, you may path the route associated with a file in mouse clicks. Have a look at your Stream adjustments and check the Crawlers sign to make sure that your Contact Center Bot is operating. airSlate offers each Stream with obvious administration, so that you can ensure that is stays up-to-date without the need of superior abilities in RPA technological innovation. If you're able to boost the entire structure of your business, airSlate is a wise option. Get started these days!
Illustration for How to Guide section

We’ve got the answers to your questions

What does the Contact Center Bot do?

The Contact Center Bot is a powerful tool designed to streamline and enhance customer service interactions. It uses artificial intelligence and automation to handle common customer inquiries and provide instant responses. With the Contact Center Bot, you can ensure consistency and accuracy in customer communications, improve response times, and free up your staff to focus on more complex issues. By integrating the Contact Center Bot with airSlate's document automation platform, you can create a seamless customer experience from inquiry to resolution, increasing efficiency and customer satisfaction.

How does the Contact Center Bot work?

The Contact Center Bot is a powerful tool that operates within airSlate's document automation platform. It is designed to streamline and enhance communication with customers. By utilizing advanced AI technology, the bot can handle a wide range of customer inquiries, provide instant responses, and even initiate actions within the platform to fulfill customer requests. With the Contact Center Bot, businesses can improve customer service efficiency, reduce response times, and ensure a seamless and personalized experience for their customers.

Do I need to code for setting up the Contact Center Bot?

Setting up the Contact Center Bot on airSlate does not require coding. Our platform is designed to be user-friendly and accessible to all levels of technical expertise. With airSlate's intuitive interface, you can easily configure and customize your Contact Center Bot to meet your specific needs. Whether you're a seasoned developer or a non-technical user, airSlate provides a seamless and efficient solution for automating your contact center operations.

How much time do I need to configure the Contact Center Bot?

Configuring the Contact Center Bot on the airSlate document automation platform is a straightforward and efficient process. With airSlate's user-friendly interface, you can easily configure the bot to meet your specific needs. The amount of time required for configuration can vary depending on the complexity of your requirements, but with airSlate's intuitive tools, you can confidently automate your contact center operations in a timely manner. Experience the power of airSlate and streamline your contact center processes with ease.