Developed by
airSlate Inc.
Setup duration 5-10 min.
What the Pre-fill from Zendesk Records does
The Bot transfers data from Zendesk records to documents based on the ‘if-this-then-that’ conditions you set.
When to use the Pre-fill from Zendesk Records
Install and configure the Bot to automate the process of creating contracts, sales invoices, and proposals pre-populated with information from your Zendesk records.
Export Custom Values to Pre-fill from Zendesk Records
Get your automated workflows up and running in minutes. No coding required.
Configure Bot settings
First, connect to your Zendesk account. Then, select the document you want to populate and connect the columns in your database table to the document fields.
Note: To install and configure Bots, start by creating a workflow.
Add conditions for when the Bot should run
Define what will trigger the Bot to act. These can be a specific date, document data, user roles, email, or name. E.g., select an email address and tell the Bot to pre-fill an invoice with data from the system of record when a recipient opens the document.
Get your document pre-filled with data
Once the Bot is configured, share your document with anyone who needs to sign and complete it. Based on the conditions you’ve set, it will be pre-filled with data from your Zendesk records.
Try pre-built workflows to experience the Pre-fill from Zendesk Records in action
Budget Approval
The Budget Approval Flow is used by Accounting and Finance Departments to automate and speed up the approval processes for funding company initiatives.
Learn more
Employee Timesheet
HR departments use the Employee Timesheet Flow to automate the process of submitting daily employee timesheet logs for approval.
Learn more
COVID-19 Screening Questionnaire
The COVID-19 Screening Questionnaire Flow is used to streamline data collection and help HR teams and supervisors to take proactive steps towards preventing the spread of the coronavirus in the workplace.
Learn more
Leave of Absence Request
The Leave of Absence Form Flow is used by the staff of educational institutions to automate the process of collecting forms and approve leave for students as soon as possible.
Learn more
Other Bots often used with the Pre-fill from Zendesk Records
Speed up repetitive activities without a single line of code
Employ Pre-fill from Zendesk Records Bot
Start creating a new Flow and transfer forms or generate documents right in the system to enable the Bots option. Find and choose a needed Bot from the list.
Set it up
Open the Bot adjustment menu. Complete all the required fields to modify general and advanced settings. Don’t forget about determining activation conditions to avoid false activations (you can add a few conditions).
See how it works
Execute the workflow and discover the results. Make sure the software robots work properly. If something goes wrong, check the Bots log to correct the mistakes and execute your Flow again.
