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Pre-fill from Zendesk Records

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Pre-fill from Zendesk Records

Pre-fill from Zendesk Records

Eliminate issues of manual data entry and ensure information accuracy and accountability. Automatically transfer information from your Zendesk records to your documents with the Pre-fill from Zendesk Records Bot.

What the Bot does

The Bot transfers data from Zendesk records to documents based on the ‘if-this-then-that’ conditions you set.

When to use

Install and configure the Bot to automate the process of creating contracts, sales invoices, and proposals pre-populated with information from your Zendesk records.

Author airSlate Inc.
Setup duration 5-10 min.
Used in 135 Templates
Used in 86 Workspaces
Installed 335 times in the last 30 days
96% success rate

4.8 out of 5

(24 votes)

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Get your automated workflows up and running in minutes with the Pre-fill from Zendesk Records. No coding required.

Map fields in a document with data in the system of record

Configure Bot settings

First, connect to your Zendesk account. Then, select the document you want to populate and connect the columns in your database table to the document fields.

Note: To install and configure Bots, start by creating a workflow.

Add multiple conditions and tell the Bot to run when all or some of them are executed

Add conditions for when the Bot should run

Define what will trigger the Bot to act. These can be a specific date, document data, user roles, email, or name. E.g., select an email address and tell the Bot to pre-fill an invoice with data from the system of record when a recipient opens the document.

View the Bots log or use tags to check if the Bot ran successfully

Get your document pre-filled with data

Once the Bot is configured, share your document with anyone who needs to sign and complete it. Based on the conditions you’ve set, it will be pre-filled with data from your Zendesk records.

Try pre-built workflows to experience the Pre-fill from Zendesk Records in action

Budget Approval

The Budget Approval Flow is used by Accounting and Finance Departments to automate and speed up the approval processes for funding company initiatives.

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Employee Timesheet

HR departments use the Employee Timesheet Flow to automate the process of submitting daily employee timesheet logs for approval.

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COVID-19 Screening Questionnaire

The COVID-19 Screening Questionnaire Flow is used to streamline data collection and help HR teams and supervisors to take proactive steps towards preventing the spread of the coronavirus in the workplace.

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Leave of Absence Request

The Leave of Absence Form Flow is used by the staff of educational institutions to automate the process of collecting forms and approve leave for students as soon as possible.

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Other Bots often used with the Pre-fill from Zendesk Records

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Speed up repetitive activities without a single line of code

Employ Pre-fill from Zendesk Records Bot

Start creating a new Flow and transfer forms or generate documents right in the system to enable the Bots option. Find and choose a needed Bot from the list.

Set it up

Open the Bot adjustment menu. Complete all the required fields to modify general and advanced settings. Don’t forget about determining activation conditions to avoid false activations (you can add a few conditions).

See how it works

Execute the workflow and discover the results. Make sure the software robots work properly. If something goes wrong, check the Bots log to correct the mistakes and execute your Flow again.