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30-day free trial

Starter

500 Bot actions / year

19/mo

Billed annually

Starter plan includes

200 documents per year
No-code workflow creator
Document generation
Legally-binding eSignatures
Drag-and-drop web form builder
Integration and automation with more than 150 Bots

Frequently asked questions

What are airSlate bot actions?

airSlate’s bots are software robots that automate busy work so you don’t have to do it. Each time one is triggered, it is called a “bot action”. It also takes 1 bot action to send a document in airSlate. For example, if you have a workflow that uses 3 bots, 4 bot action credits will be used – 1 to send the document and one for each triggered bots.

Does everyone I collaborate with in airSlate need an account?

No, people who receive documents for signing don’t need an airSlate account. However, if you’re sharing templates and workflows to edit and collaborate on, those recipients will have to create an airSlate account.

What can a user added to a workspace do?

Depending on their roles, users can manage teammates and company info, create and edit documents, templates, and workflows while collaborating with teammates and people outside the organization.

Can we change our subscription plan?

Users with the Workspace Owner or Supervisor roles can switch between airSlate plans anytime.

What are user roles in airSlate?

Roles define what your teammates can do within a workspace. There are six roles: Workspace Owner, Supervisor, Auditor, Creator, Filler, and Guest.
The Workspace Owner can manage and delete a workspace if needed. They can send documents, create templates, design workflows, manage teammates, and handle payments.
The Supervisor has all the powers of a Workspace Owner, except for the ability to delete the workspace.
An Auditor can see all the documents, templates, and workflows within a workspace.
A Creator can send documents, create templates, and design workflows. But remember, they can only see and send documents from the templates and workflows they've created.
A Filler can send and delete their documents within team workflows. A teammate becomes a Filler after they accept an invitation to join a workspace.
A Guest is a registered airSlate user who can view, fill out, and download documents sent to them.

What are documents, templates, and workflows?

A document is a digital envelope filled with one or more files sent to different recipients based on their roles in a document workflow. It's like a package that holds everything related to a specific process.
A template is a reusable document with pre-defined roles and fillable fields. Create it once and use it to send one packet of documents to different recipients every time you need it. You can even turn your template into a workflow to add automation magic.
A workflow is your repeatable business process. You add fillable documents and forms, set up a step-by-step document journey, and then spice it up with automation using bots, autostarts, shareable links, and conditions.

Read the full FAQ

Why airSlate?

For the first time, creating and automating document workflows is fun. airSlate allows everyone in your organization to focus on what’s important: customers, career, and business success.

Ten times faster to deploy

airSlate decreases the costs of configuration and time to deployment by up to 10 times.

No-code configuration and automation

Configure, automate and integrate business processes without the need to code APIs.

Natively multi-cloud

airSlate is the only platform that is natively multi-cloud, ensuring your workflows function across all your cloud applications at the same time.

Data accuracy, security and compliance

When airSlate Bots transfer data, you can be sure it’s accurate, compliant and auditable.

VALUE

Add more value to your business with automation

Join 100+ teams that have transitioned their many manual and paper-based processes to a single, all-in-one automation platform

Everyday manual tasks are holding your business back

Without automation, daily workflows undermine productivity and slow down business growth. Hours of employee resources are lost on completing tasks manually along with thousands of dollars spent on configuring integrations and deploying different solutions.

...but you can supercharge it with airSlate automation

Processes run faster and deliver more value when automated with airSlate. You can create, automate, and deploy entire business interactions in hours using an all-in-one solution. No need for coding, expensive consultants, or multiple vendors.

Questions & answers

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.

Need help?

Contact Support

Using airSlatePlans & BillingUser Roles and Permissions

What are Templates and Flows?

Flow is a one-time business process that you create by adding fillable documents and forms, setting up a step-by-step workflow, and automating it with the help of Bots. To run multiple Flows with the same settings but different recipients, save your Flow as a Template.

Template is a repeatable business process that allows you to run multiple Flows with the same settings by sending documents to different recipients. By making changes to a Template’s configuration, you create a version.

How does adding members to workspaces affect billing?

All airSlate subscriptions come with unlimited users!

Starter, Growth, Enterprise, and Automation Suite plans are billed annually. The plans are based on what features are included and how many Bot actions are included with the plan. If you happen to use up every Bot action that came with your plan, you will simply be billed at a fair pay-as-you-go rate of $.50 per Bot action at the end of each month. Customers are never forced to upgrade subscription tiers based on volume (always choosing whatever plan is best for them based on the features they need).

The airSlate Automation Suite plan also includes 25 pdfFiller and 10 signNow licenses. Additional licenses of pdfFiller and signNow are available for purchase depending on the needs of your organization. If you need help figuring out which plan is right for you or would like to learn more about high-volume pricing discounts, please contact our Sales team at +1 (800) 511 4951

Does everyone I collaborate with in airSlate need an account?

No, people who receive documents for signing don’t need an airSlate account. However, if you’re sharing Templates to edit and collaborate on, those recipients will have to create an airSlate account.

What are user roles and permissions in airSlate?

Every airSlate user can have a specific Workspace role. The role of Supervisor gives a user permission to set up Templates, add and manage teammates, run and delete Flows, administer Templates created by others, and edit company info.

Users with the role of Creator have the ability to create and set up new Templates and run Flows.

Auditors can view all Templates in a Workspace, along with their Flows and Flow Revisions, but have no editing permissions and can’t change Template settings.

Users assigned to the Filler role can collaborate on Templates that have been shared with them.

Guests are anyone registered in airSlate with permission to view, fill out, and download Flows sent to them. At the same time, they can’t create or change Template settings, assign Flows, add and manage teammates, or edit company info.

What are the differences between airSlate plans?

airSlate includes 4 subscription plans: Starter, Growth, Enterprise, and Automation Suite. The plans are based on what features are included and how many Bot actions are included in the plan you choose.

The airSlate Enterprise and Automation Suite plans help businesses digitize and automate processes no matter how big, all within one holistic ecosystem of products. The Enterprise plan gives you the ability to add integrations that are essential to workflow productivity. The Automation Suite plan gives you 4 essential products that span enterprise-grade eSignature, PDF editing, and document workflow automation.

Enterprise plans come with implementation assistance from our expert Solutions Engineers that will help you and your team implement your ideal workflow. With the Automation Suite, you’ll also get a dedicated Customer Success Manager that will ensure you're getting the most value out of airSlate. Our CSMs will provide the tools and support you need to achieve your organizational goals at every step of the process.

What can a user added to a Workspace do?

Depending on their Workspace roles, users can manage teammates and company info, create and edit Templates, and run Flows while collaborating with teammates and people outside the organization.

How do we integrate airSlate with other services?

airSlate integrates with cloud services, CRMs, email providers, and SQL databases via Bots. The advantage of using Bots is that you never have to code or use an API to integrate your workflows with the services you already use. Our library of integration Bots covers Salesforce, NetSuite, Microsoft, Google, Dropbox, and others. If your company requires a specific integration, contact our Support team.

Do we need to complete training before using airSlate?

airSlate was designed to deliver the most intuitive and powerful user experience on the market. You don’t need any training or additional skills to start using airSlate right away. Yet, if you want to become a power user or advance your career by becoming an automation leader for your organization, we suggest taking a look at the airSlate Academy courses.

What kind of workflows does airSlate support?

You can create, automate, and integrate document workflows for almost any industry or department using airSlate. These include HR, sales, finance, procurement, administration, and many others. Check out our Flow Templates to find ready-to-use document workflows for your organization’s needs.

Can we change our subscription plan?

Users with the Owner role in a Workspace can switch between airSlate plans at any time.

Is airSlate GDPR/PCI DSS compliant?

airSlate is committed to protecting your sensitive information by complying with global industry-leading security standards, including GDPR, CCPA, and PCI DSS certifications, and more.