Enterprise-grade security, compliance, and privacy
airSlate scans infrastructure and applications regularly to detect any existing or potential vulnerabilities. Additionally, we share this information with users on the status page.
We log every action performed in the system and randomly record sessions while keeping them anonymous. This allows us to quickly detect any possible bugs and fix them.
Disaster recovery and business continuity
airSlate has tested procedures in place to ensure the system’s uptime and availability.
All incidents submitted to our support via email or chat are resolved in accordance with the established incident policy.
Feature releases and reliability
We use CI/CD software development methodology and change management procedures to deliver new features quickly and securely.
airSlate performs monthly risk assessments to ensure the system’s overall integrity.
Integrations encryption standards
All data transmitted between airSlate and third-party integrations go through standard encryption and hashing protocols.
Third-party integrations security
A separate, secure communication channel is built to integrate with each third party integration provider. This way, airSlate ensures that all the data transferred between the systems is encrypted and safe.
While signing a designated partner agreement, every airSlate partner provides their full information to ensure the transparency, quality, and safety of the collaboration.
airSlate partners with MSPs and resellers, both individuals and companies. Every relationship with a partner is established through a separate company product ‒ Partner Connect Portal.
An employee’s access level is determined by their position. Access reviews are performed regularly and access is immediately removed if no longer necessary.
airSlate employees use OpenVPN to securely access the system infrastructure located on AWS servers. The servers are protected from unauthorized access and can only be reached through a specific VPN connection.
airSlate enforces multi-factor authentication for every employee.
Employee asset control
airSlate employee devices are protected with antivirus, disk encryption, automatic device blocking, and regularly updated security patches.
airSlate runs background checks and signs confidentiality agreements with all employees. We also provide training in Information Security and Secure Development Practices.