Refund/Return Request Workflow

The Refund/Return Request Flow is used by procurement departments to automate the processing of refunds or return requests from customers. The procurement manager initiates the Refund/Return Request Flow to collect information needed for approving or declining a refund or return request from a customer. The data can also be used to update procurement/supplier records.

Increase Business Efficiency with Refund and Return Request Flow 

Web-based stores, selling goods on the Internet, cannot avoid returns. It is a rare practice, but it may happen that the customer does not like the received item, or it is someway damaged or defective. Those who sell clothes online, know that one of the most frequent reasons for an incoming Return Request is the wrong size or color. That is why it is better to simplify the process with a standardized template. 

The best and fastest way to collect Return and Refund Requests from the customers is to fill out them through the customizable Flow, by airSlate. 

This unique workflow includes numerous productivity-increasing features:

  1. No integrations. 
  2. The end-to-end Flow in one solution.
  3. Cloud-based service, online document storage.
  4. Configurable Bots and HTML forms. 
  5. The full automation of the template filing and actions control.

Careful analysis of all incoming information helps to improve internal processes in the company. Analysis of all cases will help to decrease the number of goods turned back.

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Documents & Forms included:
HTML_FORMS
Refund Return Request
29 Fillable fields
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Bots included:
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Pre-fill from Google Sheets Bot
Pre-fill a Slate with data from a Google Sheet
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Export to Google Sheet Bot
Export data from a Slate to Google Sheets
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Rename Slate Bot
Rename a Slate by adding Vendor's name
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Email Notification Postfinish Bot
Send out email notification when Slate is completed